Refund policy

30-Day Happiness Guarantee

We stand behind the quality of our wellness products. If you or your pet are not completely satisfied with your purchase, we offer a 30-Day Money-Back Guarantee.

• Eligibility: Items must be in their original packaging and in working condition.

• How to Initiate a Return: Email our support team at support@pawsandpurity.com with your order number and reason for return. We will provide return shipping instructions within 24 hours.

• Refunds: Once your return is received and inspected, a full refund will be processed directly back to your original payment method within 3–5 business days.